The European Union Agency for Fundamental Rights (FRA) works on the promotion and protection of fundamental human rights in the European Union (EU). As part of its work, the Agency provides research and expert advice to policy makers about the fundamental rights implications of artificial intelligence (AI).
Artificial intelligence (AI) already plays a role in deciding what unemployment benefits someone gets, where a burglary is likely to take place, whether someone is at risk of cancer, or who sees that catchy advertisement for low mortgage rates. Its use keeps growing, presenting seemingly endless possibilities. But we need to make sure to fully uphold fundamental rights standards when using AI. This report presents concrete examples of how companies and public administrations in the EU are using, or trying to use, AI. It focuses on four core areas – social benefits, predictive policing, health services and targeted advertising.